Returns & Exchanges
SEVENFRIDAY AG offers a 14-day return window for all unworn timepieces and apparel, provided they are in their original packaging with all seals intact. We strive to ensure your satisfaction with every industrial-inspired piece you purchase from our official store.
Initiate Request
Contact our customer support team or log into your account portal within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack your items in the original SEVENFRIDAY wooden crate or packaging, ensuring all warranty cards, stickers, and accessories are included.
Shipping
Affix the provided prepaid shipping label to your package and drop it off at the designated courier location; ensure you retain a copy of the tracking receipt.
Inspection & Refund
Once our quality control team verifies the item's condition at our Swiss headquarters, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing